My name is Christopher Klein
SENIOR QUALITY ANALYST AND UX DESIGNER
I specialize in providing quality end-to-end test coverage & designing tools for development pipelines. I am a user-first advocate & an informed decision maker. I uphold high standards of quality for myself & the products I am responsible for.
As a Senior Quality Analyst, I provide…
Comprehensive Leadership Test Strategy:
Risk assessments, resource allocation, and the technical planning for gameplay, developer, or platform-specific certification (TRC/XR).
Hiring and mentoring testers, improvement plans and deliverables
Risk & Health Assessment:
Regular briefs for production to provide updated data to identify high-risk areas, potential launch blockers, and to assure stability to meet release readiness.
Management & Creation of Documentation:
Create and maintaining Jira/TestRail dashboards, regression plans, or standardized SOPs for junior and remote teams utilize to maintain consistency.
As a User Experience Designer, i provide…
Usability Analysis & Research Synthesis:
Translate qualitative and quantitative player data with my teams to identify "friction points" and provide actionable design recommendations.
User Flow & Logic Diagrams:
Comprehensive mapping of states in a system and ensuring the user journey meets user and stakeholder requirements.
Interactive Prototypes & Wireframes:
From low-fidelity "gray-box" flows in Miro, to high-fidelity clickable prototypes in Figma, I provide organized and developer ready files and associated documentation.
Nice words from others
“Chris is the kind of Senior QA everyone hopes to have - passionate about UI/UX, deeply invested in tools design, and always thinking about how to make things better for the people using them. I worked closely with him on the Systems team while leading embedded QA and managing external testing support. His attention to usability, combined with strong testing instincts, helped streamline test documentation, reduce inefficiencies, and increase overall quality.
“Chris and I worked together on Ashes of Creation, on the Systems team. I knew I could always count on him to investigate and surface issues, no matter how obscure. We had more systems under our ownership than I could count and over the course of two years Chris incrementally developed test suites and documentation for many that both he, other internal, and external QA analysts leveraged heavily to ensure our systems' ongoing stability - to this end Chris was essential in our ability to maintain product stability.
”It was a pleasure working with Chris. He is always eager to learn new skills and pro-actively proposes major tool improvements and potential new workflows. Iteratively working together with Chris on new tools feels seamless and is a lot of fun. He was always a highly valuable part of the team and respected across the board. His fast way to adapt, his always positive attitude and his growth into the UX designer position over the years was really impressive.”
“Christopher was an excellent tester who transitioned seamlessly to a Senior role during a very difficult time in development. Personable, professional and accountable, I relied upon Christopher in a variety of capacities on a small test team where he was forced to wear many hats at once. I have full confidence that he would be an asset to any team moving forward given his commitment to hard-work and his dedication to his craft.”