Intrepid STUDIOS | San Diego, CA

Senior Quality Analyst - Systems and Economy Team

2024-2026

As an Embedded Analyst for the Systems / Economy Team:

• I crafted test plans & executed on mitigating severe issues for the release of following core gameplay systems - Cities, buildings, elections, vendor tables, FTUE quests, taxes, chat, party, guilds, war, siege, vehicles, crafting, etc

• Onboarded & continuously trained multiple external QA members & direct teammates about features & QA processes

• Created and managed Testcase Suites in Testrail

• Using our test-realm, I executed playtests, engaging 200+ players. All while gathering data to process with producers

• Horde Build management and distribution to QA & worked with automation to cover critical flow and features

QA tools often required changes & improvements.

• I spearheaded documentation & requests for improvements

• I provided designs & technical specs that would be scheduled alongside associated features refactors

• Production & engineering were my frequent collaborators, aiming for quick wins, long term scale, & usability

Cloud Imperium Games | Los Angeles, CA

User Experience Designer - Core Technology Group

2021-2023

• Independently developed UX pipeline to enhance game engine tools for engineers, artists, & designers

• Created discovery surveys, insight reports, technical guide documentation, & quality assurance test cases

• Utilizing qualitative & quantitative data, my team & I translated findings into actionable tasks & workflows

• Iteratively refined designs through user testing ensuring they met user technical performance & usability needs

Senior Quality Assurance Tester - Star Citizen Embedded Tester

2018-2021

• Designed & planned strategies with manager & global QA teams, evolving best practices to improve efficiency

• Mentored, supported & grew the skills of local & remote testers through regular tutorials & check-in's

• Collaborate with live-ops & global feature teams to ensure server & content were stable & accessible to users

• Demonstrated consistent attention to detail in identification of potential design flaws, ensuring optimal player UX

Phosphor Games | Chicago, IL

Quality Assurance Lead - Multiple XR Titles

2017

• Led internal testing efforts across multiple VR platforms & certification testing:

  • PS4, Oculus, HTC Vive, iOS and Android VR platforms

• Helped evolve the team's quality verification by introducing Jira & Testrail to studio

• Hired, mentored, & supported multiple testers, regularly assisting in their skill & growth

• Ensures production environment reliability and consistency by checking processes and final output by running test plans on pre-release software

• Critically evaluates gameplay and technical requirements for all developing titles, released and unreleased. (Testing 32bit - 64bit iOS conversion of released titles with international developers)

• Provides detailed written feedback on defects, playability, and performance on hardware

• Assists the IT technician with hardware issues and workplace setups for other employees

Wargaming.net Chicago-Baltimore | Chicago, IL

Quality Assurance Tester - World of Tanks Console Edition

2014-2017

• Assisted smoke testing process & distributing builds to QA department to console platforms

• Xbox 360, Xbox One/S, and PS4/PRO SDK's TCR/TRC Requirements

• Responsible for updating documentation in Testrail, Confluence and JIRA Tracking Software

• Tested hundreds of tanks, destructible objects, verified stats, and achievement functionality

Phosphor Games | Chicago, IL

Quality Assurance Tester - PC and Mobile Titles

2013-2014

• QA Tester on “NETHER”, an online PvP Zombie game released to Steam Early Access

• QA Tester on Canceled mobile MOBA for Android and iOS, “WARP” (Warriors of the Red Planet)

• Documented and reported malfunctions to production leads for corrective action

DePaul University | Chicago, IL

Bachelors of Science, Computer Game Development

2009-2013

• Senior Capstone, “Tessallation” Puzzle Game nominated for Unity Student Award

• Designer for Professors Summer Augmented Reality project, focusing on usability & tutorial design

• Game Development Club, “DEFRAG” Board Member. I planned and participated in events for students. I gathered local industry professionals to come and speak with us, and gave presentations on preparing for the industry and general game topics.